We take our lifetime guarantee very seriously. If a CordaRoy's product ever fails due to workmanship, we'll repair or replace it for the LIFE of the product.
Beware of other companies who claim to have a lifetime warranty but only cover certain parts of the product like the inner liner.
What is Covered
This warranty covers manufacturer defects in materials or workmanship, including seams and zipper slides and/or zipper pulls, with the exceptions stated below.
How Long Coverage Lasts
This warranty runs for the life of the product.
What is NOT covered
This warranty does not cover damage caused by pets, moisture, normal wear and tear, teeth of the zipper, and/or discoloration caused by exposure to sunlight or chemicals such as ammonia, laundry detergent, or household bleach.
What CordaRoy's Will Do
CordaRoy's will repair or replace any part of the product that proves to be defective in materials or workmanship. In the event repair is not possible, CordaRoy's will replace your product with a new product of similar composition and price. Shipping costs may apply.
How To Get Service
Please fill out the warranty request form via the link below, and include a photo of the defective area. This photo will need to be clear and not blurry. Additional photos may be required. A customer service representative will assist you with your claim, and take any necessary action to correct the problems covered by this warranty.
How State Law Applies
This warranty gives you specific legal rights, and you may also have other rights which vary from state to state.
CordaRoy's offers replacement parts to extend the life of your product. Shipping costs may apply.
Address: CordaRoy's Headquarters
3417 W University Avenue
Gainesville, FL 32607
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